Privacy Policy - Cookies

1. Introduction

In order to offer our services, we are required to process some of your personal data. We are committed to carrying out this processing in accordance with all relevant and applicable privacy regulations, including the General Data Protection Regulation. In this privacy policy, you will find additional information about this processing.

2. Controller of Personal Data Processing.

The controller of personal data processing is the company Billards Thissen NV, located at Van Wesenbekestraat 53 - 2060 Antwerp, with company number 0404.668.162. For any questions regarding the protection of personal data, you can always contact us at the following email address: info@thissen.be.

3. What personal data is processed?

We process the following personal data:

• First name
• Last name
• Company
• E-mailadress
• Street
• Housenumber
• Bus
• City
• ZIPcode
• Country
• Phonenumber
• Fax
• VAT-number

4. Legal basis and purposes of personal data processing.

4.1 General

We process this personal data based on our collaboration within the scope of our services, to comply with legal obligations, and to safeguard our legitimate interests. The processing of your personal data is solely for the purpose of providing our services. Without this processing, it would not be possible to make use of our services.

4.2 Newsletter

In addition, you give us consent to process your personal data for sending newsletters with information about our own services, as well as services from service providers that make use of our services. You have the right to withdraw this consent at any time, after which you will no longer receive newsletters.

4.3 Cookies

Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users. This helps us provide you with a better user experience when you visit our website and also allows us to optimize the website. Below, you will find the name, purpose, and validity period of the cookies used on our website:

Non-functional cookies:

You give us consent to use these cookies. However, your web browser allows you to change your cookie settings at any time, block cookies, and/or delete existing cookies. These settings can typically be found in the 'Options' or 'Preferences' menu of your web browser.

5. Recipient of Data

We will not disclose or transfer this personal data to third parties, third countries, or international organizations unless you have previously and explicitly consented. However, it is possible that your personal data may be accessed by processors we engage, such as IT consultants, cloud services, or other service providers who assist us in managing our website and information systems, and our business in general. This transfer is done under the commitment to keep your personal data confidential and to process it in accordance with relevant and applicable regulations, including the General Data Protection Regulation. Finally, we may disclose this personal data at the request of any legally authorized government body or even on our own initiative if we are acting in good faith and believe that disclosing such personal data is necessary to comply with relevant and applicable regulations, or to defend or protect our rights and/or those of our clients.

6. Security Measures

In order to prevent, as much as possible, unauthorized access to the personal data collected in this context, we have established appropriate security and organizational procedures that apply to both the collection of this data and its storage. These procedures also apply to all processors that the company engages.

7. Retention Period

We retain your personal data for a period of one year following the end of our collaboration within the scope of our services. The retention period for the personal data collected by the cookies on our website can be found above.

8. Rights of Access, Rectification, Erasure, Data Portability, Objection, Non-Profiling, and Notification of Security Breach

You have, under certain conditions, the right of access, rectification, erasure, data portability, objection, non-profiling, and notification of data breaches, in accordance with the conditions and modalities specified in the relevant and applicable regulations, including the General Data Protection Regulation. To exercise these rights, you can always contact us via the email address provided above.

9. Complaints

Regarding the processing of personal data by our office, you may lodge a complaint with the Data Protection Authority:

• Commission for the Protection of Privacy
• Drukpersstraat 35, 1000 Brussel
• Phone: +32 (0)2 274 48 00
• Fax: +32 (0)2 274 48 35
• E-mail: commission@privacycommission.be
• URL: https://www.privacycommission.be

10. Changes

This privacy policy may be updated from time to time based on changes in regulations. We therefore recommend that you always consult the most recent version on our website.